Stakeholder Engagement
We interact with a variety of stakeholders on a global, national and local scale to exchange ideas, help us prioritize critical issues, inform our business strategy and maximize the value we deliver. Appropriate stakeholders are identified based on several factors, including alignment with our goals and values, expertise, willingness to collaborate, location and reputation. We strive to maintain an open and ongoing dialogue with each group.
The frequency of engagement for each of our stakeholder groups is ongoing and continuous. We engage with each of the listed stakeholder groups at least annually and often on a monthly or weekly basis, depending on the nature of the dialogue and the weight of the discussion.
Stakeholder engagement occurs at all levels of the Company, from employees in our manufacturing plants to senior management in our Business Units and Divisions to our Board of Directors.
Methods of Engagement with:
Investors
Methods of Engagement:
- Annual report
- Conference participation
- Corporate website
- Investor releases
- Quarterly earnings calls
- Shareholder meetings
- Conversations with investors (subject to applicable
- securities laws)
- Materiality assessment interviews
Relevant Topics and Issues:
- Business performance, governance practices, sustainability strategy
Suppliers
Methods of Engagement:
- Sourcing team engagement
- Assessments and audits
- Innovation meetings
- Logistical planning
- Partnership meetings
- Trainings and workshops
- Supplier surveys
- Materiality assessment interviews
Relevant Topics and Issues:
- Product quality and safety, responsible sourcing, ethical business practices, product and process innovation, compliance with regulations and legislation, environmental and sustainability practices
Educational Institutions
Methods of Engagement:
- Apprenticeship programs
- Equipment donation for training programs
- Guest lecturing on packaging- and engineering- related topics
- Research partnerships
- Partnerships with schools and universities
- Student fairs
Relevant Topics and Issues:
- Training and education, employment, research and development activities
Community
Methods of Engagement:
- Community engagement programs
- Philanthropic efforts
- Volunteering
Relevant Topics and Issues:
- Environmental issues, plant openings and closings, site expansions, employment, health and safety issues, local community issues, volunteer efforts
Government & Regulatory Authorities
Methods of Engagement:
- Governmental affairs liaisons
- Meetings
- Plant tours
Relevant Topics and Issues
- Compliance with regulations and legislation, ethical business practices
Employees
Methods of Engagement:
- Everyday management
- Community projects
- Corporate website/intranet
- Employee engagement surveys
- Focus groups
- Training opportunities/career development
- Materiality assessment interviews
Relevant Topics and Issues:
- Employee job satisfaction, career development, environmental sustainability, operational efficiency, health, safety and wellness, ethical business practices, training and education, Diversity & Inclusion, business performance, product and process innovation
Industry Trade Associations
Methods of Engagement:
- Organizational memberships and leadership
- Conference and event participation
- Research efforts
- Sponsorships
- Materiality assessment interviews
Relevant Topics and Issues:
- Product quality and safety, increasing the recycling rate of packaging materials, consumer education about the sustainability of metal packaging and recycling practices, regulations and legislation
Customers
Methods of Engagement:
- Customer relationship managers
- Direct contact through sales, sustainability and regulatory teams
- Conferences and trade shows
- Corporate website
- Customer satisfaction surveys
- Innovation meetings
- Materiality assessment interviews
Relevant Topics and Issues:
- Product quality and safety, energy and carbon footprint, water stewardship, waste management, ethical business practices, responsible sourcing, product and process innovation and legislation
Non-Governmental Organizations (NGOs)
Methods of Engagement:
- Collaborative partnerships
- Meetings
- Organizational memberships
Relevant Topics and Issues:
- Diverse issues depending on focus of NGO
Environment
Methods of Engagement:
- Replenishment projects with environmental groups/global nonprofit organizations
- Due diligence and ongoing environmental permit compliance
- Materiality assessment interviews (with environmental group representatives/community representatives)
- Review environmental risks and opportunities such as flooding and climate change with the Company’s internal risk management team
- Company-led sustainability events including environmental cleanups, contributions like tree planting and educational activities to drive employee action
Relevant Topics and Issues:
- Climate action; water access, quality and preservation; biodiversity; material and resource use and waste; ethical and responsible sourcing; chemicals of concern